Job Opportunities
Available Positions
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Status: Part-time, Seasonal
Location: 1160 E 55th St, Chicago, IL 60615
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Overview
Definition Theatre is seeking Front of House Managers for our 2024/2025 Season.
The Front of House Manager is a part of our FOH team responsible for managing the front of house and audience engagement operations. They will work closely with Management and the box office to ensure that operations run as smoothly as possible before, during and after the show, to provide the best customer service possible. This part-time position requires a flexible work schedule, including evenings, weekends. This position will help to ensure that all patrons have a safe and pleasant experience, providing stellar customer service while managing and troubleshooting seating. Effectively directing staff and patrons in the event of an emergency. Communicating with other departments while addressing, documenting, and resolving all guest concerns.
Schedule provided upon submission, but Definition has recurring shows Thursdays-Sundays.
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Qualifications
Passionate about connecting donors to Definition’s mission and providing a welcoming, inviting experience to supporters at any level.
Belief that equity and social justice are important and driven to hear, reflect, and act on this belief.
Creative individuals who can think “outside the box.”
Strong attention to detail and organization, especially when it comes to data management and reporting.
Able to prioritize tasks, organize time effectively, and respond to changing deadlines; must have ability to manage multiple tasks at a given time.
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Compensation
Front of House Managers are compensated at $17/hr and typically work 3-4 hour shifts at a time.
About
For the past 10 years, Definition Theatre has celebrated stories created with, inspired by, and intended for people and communities of color. Through the act of making, Definition expands perspectives, stewards resources, and bridges the immense possibility found at the intersection of art, innovation, and education. Formed in 2012, our ensemble is a collective of artists, art administrators, educators, and designers who prioritize working towards and representing a more equitable theatre industry.
Our Culture
Definition is a people first, solution based organization. We value diverse perspectives, radical authenticity, and a community-driven approach. We dream big, offering flexibility to staff while we work to achieve our mission. As such, we are proud to offer competitive compensation and an environment that is friendly to remote working and work/life balance.
Equal Employment Opportunity
Definition is committed to creating a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and we encourage all qualified candidates to apply. It is important to us to reflect the communities we serve. Definition thus recruits, hires, trains, compensates, and promotes our staff regardless of race, religion, color, national origin, sex, gender, sexual orientation, disability, age, veteran status, and other protected status as required by applicable law.